Consumer Health Data Privacy Policy — CivioraMed
Effective date: 6 October 2026 · Applies to: consumers in Washington State, under the My Health My Data Act (RCW 19.373)
CivioraMed is published by NewEvolve. Our full Privacy Policy covers everything else the app does.
1. Consumer health data we collect, why, and how it is used
What you look up. The terms you type (such as a condition, symptom or drug name) and the condition, drug or test pages you open could reveal information about health. They are used only to find and show the matching reference content. Each request is sent to our database without your anonymous identifier, arrives with your device's IP address like any internet request, and is not stored in our database.
What you write to us. If you email us, we receive your email address and whatever you write. We use it only to answer you. Please do not include information about your own health.
2. Sources
We collect this data directly from you: what you look up in the app, and what you write to us by email. We do not buy data or receive it from anyone else.
3. Consumer health data we share
We do not sell consumer health data. In running the service, the data in section 1 reaches two companies (section 4). If you tap a MedlinePlus or PubMed link in the app, your own browser sends the search term to that website, at your direction.
4. Third parties and affiliates
We have no affiliates. The companies that receive consumer health data are:
- Supabase (Supabase Inc., under its published Data Processing Addendum) — our database, sign-in service and hosting: what you look up, as it passes through to our database.
- Google (Gmail) — our support mailbox: what you write if you email us.
5. Your rights and how to use them
You can ask us to confirm whether we collect, share or sell your consumer health data, for access to it and a list of the companies that received it, to withdraw your consent, or to delete it.
- To delete: open About & Legal in the app and tap Delete my account now. It deletes everything in our database linked to your identifier right away — no email, no account and no fee. If the app cannot verify your sign-in session on that device, it offers Request deletion by email instead, which prepares an email with the identifier filled in.
- For any other request: email growevolve.business@gmail.com with the anonymous identifier shown on that screen. No account is needed and there is no fee.
- How we confirm it is you: the anonymous identifier is the only thing that links you to a record, so we ask for it.
- When: we respond within 45 days of receiving your request. If we need more time, we may extend this once by up to 45 days and will tell you why within the first 45 days.
- Deletion removes everything in our database linked to your identifier and every email you sent us. Copies in our providers' automated backups disappear as those backups expire.
- Appeal: if we decline your request, reply to our answer with the subject "Appeal". We answer in writing within 45 days. If we deny the appeal, our answer tells you how to contact the Washington State Attorney General.
Contact: NewEvolve — growevolve.business@gmail.com